Get in Touch

Have a question or feedback? Our Australian support team is ready to help.

We'd Love to Hear From You

Whether you have a question about our games, need technical support, or just want to share your feedback — we're all ears. Our team typically responds within 1–2 business days.

📍

Head Office — Sydney

Level 12, 1 Market Street
Sydney NSW 2000, Australia

📍

Melbourne Office

Level 8, 350 Collins Street
Melbourne VIC 3000, Australia

🕐

Support Hours

Monday – Friday: 9am – 6pm AEST
Saturday: 10am – 4pm AEST

🤝

Responsible Gaming Support

Gambling Help Online: gamblinghelponline.org.au
Free call: 1800 858 858

📨 Send Us a Message

Message Sent!

Thank you for reaching out to GameTurbine. Our support team will get back to you within 1–2 business days at the email address you provided.

Frequently Asked Questions

Quick answers to the most common questions we receive.

Are the games really free?

Yes, 100% free. GameTurbine is a social gaming platform — there is no real money involved at any point. You play for fun and collect virtual stars.

Why is the site restricted to 18+?

Our games simulate social gaming experiences that are intended for adults only. We comply with Australian regulations and take age verification seriously.

How do I delete my data?

You can request deletion of your personal data at any time by contacting us at [email protected]. We will process your request within 30 days in accordance with the Australian Privacy Act 1988.

Do I need to create an account to play?

No account is required to play our games. Simply visit the Games page and start playing immediately. Subscribing to our newsletter is optional.