Privacy Policy

GameTurbine Pty Ltd ("GameTurbine", "we", "us", or "our") operates the website located at https://gameturbine.info (the "Site"). We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, how we use it, when we may disclose it, and your rights in relation to that information. By using the Site, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (name and email address)
• Submit a contact or enquiry form (name, email address, and message content)
• Register interest in a tournament (name and email address)
• Correspond with us by email or other means

1.2 Information Collected Automatically

When you visit the Site, we and our third-party service providers may automatically collect certain technical information, including:

• IP address and approximate geographic location (country/city level)
• Browser type and version, operating system, and device type
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see our Cookie Policy)

1.3 Information from Third Parties

We may receive aggregated or anonymised analytics data from third-party services such as Google Analytics to help us understand how visitors use the Site. We do not purchase personal data from third-party data brokers.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you our newsletter and editorial updates (where you have subscribed)
• To respond to your enquiries and provide customer support
• To notify you about tournaments and gaming events you have expressed interest in
• To improve the content, functionality, and user experience of the Site
• To analyse Site traffic and usage patterns using aggregated, anonymised data
• To comply with our legal obligations under Australian law
• To detect and prevent fraud or security incidents

We will only use your personal information for the purpose for which it was collected, or for a directly related secondary purpose, unless you have consented to another use or we are required or permitted by law to use it for another purpose.

3. Legal Basis for Processing

We process your personal information on the following grounds:

• Consent: Where you have given us clear consent to process your information for a specific purpose (e.g., newsletter subscription).
• Contractual necessity: Where processing is necessary to respond to your enquiry or fulfil a request you have made.
• Legitimate interests: Where processing is necessary for our legitimate interests (e.g., improving the Site, security monitoring), provided those interests are not overridden by your rights.
• Legal obligation: Where we are required to process your information to comply with applicable law.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

• Service providers: We engage trusted third-party service providers (e.g., email delivery platforms, analytics providers) who process data on our behalf under strict confidentiality obligations and only as instructed by us.
• Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of GameTurbine, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Newsletter subscriber data is retained until you unsubscribe or request deletion.
• Contact form submissions are retained for up to 24 months to allow us to respond to follow-up enquiries.
• Analytics data is retained in aggregated, anonymised form indefinitely.

When personal information is no longer required, we securely delete or de-identify it.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

The Site uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the following rights in relation to your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain records.
• Withdrawal of consent: Where processing is based on consent, you may withdraw your consent at any time (e.g., by unsubscribing from our newsletter).
• Complaints: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have breached the APPs.

To exercise any of these rights, please contact us using the details in Section 10 below.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

• Email: [email protected]
• Post: Privacy Officer, GameTurbine Pty Ltd, Level 4, 222 Exhibition Street, Melbourne VIC 3000, Australia
• Web: Contact Form

We will respond to all privacy-related enquiries within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.